Shipping Policy
Last updated: [19 May 2025]
At Stridean, we’re committed to delivering high-quality pet products directly to your door as quickly and efficiently as possible. Please review the information below to understand our shipping process.
🌍 Shipping Locations
We currently ship to:
-
The United States
-
Canada
-
United Kingdom
-
Australia
-
Select international countries (please contact us if unsure)
🚚 Processing Time
All orders are processed within 1–3 business days after your order is placed and payment is confirmed. Orders are not processed or shipped on weekends or holidays.
📦 Shipping Times
Estimated delivery times vary by location:
Region | Estimated Delivery Time |
---|---|
USA | 5–10 business days |
Canada | 7–12 business days |
UK & Australia | 7–14 business days |
International | 10–20 business days |
Please note that delivery times are estimates and may be affected by customs delays, holidays, or unforeseen circumstances.
💲 Shipping Costs
We offer free standard shipping on all orders over $50.
For orders under $50, shipping rates will be calculated at checkout based on your location and chosen delivery method.
🕵️♂️ Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor your package every step of the way.
❗ Customs, Duties & Taxes
Stridean is not responsible for any customs fees, duties, or taxes that may apply to international orders. These charges are the responsibility of the customer.
📬 Questions?
If you have any questions or concerns about your shipment, feel free to contact us at shop.stridean@gmail.com and we’ll be happy to help.